Privacy Policy

 

SPARK Athletic Center Privacy Policy

Your privacy matters to us. We at SPARK Athletic Center believe in empowering individuals to achieve their fitness goals, and that includes protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you entrust to us across our website, http://www.sparkathletic.com, and our various offerings, including gyms, SPARK Run Club, SPARK Academy, SPARK Gear, and SPARK Performance Team.What information do we collect?

We collect different types of information to provide you with the best possible experience at SPARK. Here’s a breakdown:

  • Log Data: This includes basic information about your interactions with our website and services, like your IP address, browser type, operating system, pages accessed, and time spent on each page.
  • Device Data: We may collect information about the device you use to access our services, such as its model, operating system, and unique identifiers.
  • Personal Information: This includes data that can directly identify you, such as your name, email address, phone number, address, date of birth, payment information, and fitness goals. We may also collect information about your health and fitness through assessments, wearables, or other means, with your explicit consent.

Why do we collect this information?

We use the information we collect for various legitimate reasons, all aimed at enhancing your SPARK experience:​

  • To improve our website and services: We analyze log and device data to understand how users interact with our platform and identify areas for improvement.
  • To personalize your experience: We use your personal information to tailor our services to your preferences and needs, such as recommending relevant fitness classes or programs.
  • To process payments: We securely store your payment information to facilitate membership, class, or merchandise purchase transactions.
  • To communicate with you: We use your email address or phone number to send you important updates, newsletters, and promotional offers (with your consent).
  • To comply with legal requirements: We may be required to share your information with law enforcement or other authorities as required.

How do we keep your information safe?

We take your privacy seriously and implement robust security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, data encryption, and access controls.

How long do we keep your information?

We retain your information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. We then securely delete your information per our data retention policies.

What about children’s privacy?

We are committed to protecting the privacy of children. Our website and services are not intended for children under the age of 18, and we do not knowingly collect personal information from children below this age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take the necessary steps to delete it.

Do we share your information with third parties?​

We may share your personal information with third-party service providers who help us operate our website and services, such as payment processors, marketing agencies, and data analytics providers. We only share the information necessary for them to perform their services and require them to comply with strict confidentiality obligations.

What are your rights regarding your information?

You have the right to access, rectify, erase, restrict the processing of, and object to the processing of your personal information. You can also withdraw your consent for the processing of your data at any time. To exercise these rights, please contact us at [email protected].

Do we use cookies?

We use cookies and similar tracking technologies to improve your website experience and personalize our marketing efforts. You can control your cookie preferences through your browser settings.

What happens if SPARK Athletic Center is acquired or sold?

If SPARK Athletic Center is acquired or merged with another company, your personal information may be transferred to the new owners. We will ensure that any such transfer complies with applicable data privacy laws and regulations.

What are the limitations of this Policy?

This Policy applies to the information we collect and use through our website and services. It does not apply to information you may disclose to third-party websites or services linked to our platform.

How will we update this Policy?

We may update this Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by
posting the updated Policy on our website.

How can you contact us?

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If you have any questions or concerns about this Privacy Policy, please feel free to contact us at [email protected]. We are committed to being transparent and open about our privacy practices and will do our best to address your inquiries promptly.

Thank you for choosing SPARK Athletic Center!